Policies and Refund Policy

Booking
Bookings must be made in advance with a non-refundable deposit.
Full payment is due 30 days before the departure date.
Changes and Cancellations:
Changes to bookings may be subject to fees.
Cancellation fees may apply, depending on when the cancellation is made.
Travel Documents:
It is the client's responsibility to ensure they have all necessary travel documents, including passports, visas, and health certificates.
Baggage: Baggage allowances and restrictions are subject to the terms and conditions of the airline or transportation provider.
Insurance:
We strongly recommend that clients purchase comprehensive travel insurance to cover unexpected events such as cancellations, medical emergencies, and lost baggage.
Refund Policy
Note: Refund policies can vary depending on the type of booking (e.g., flights, hotels) and the specific terms and conditions of the supplier.
General Refunds:
Refunds may be subject to fees, depending on the circumstances.
Refunds may not be available for non-refundable components of a booking.
Supplier Policies:
The refund policy for each component of a booking (e.g., flights, hotels) will be determined by the supplier's terms and conditions.
Cancellation Fees:
Cancellation fees may apply, depending on when the cancellation is made. The specific fees will be outlined in the booking confirmation.
Specific Refund Scenarios:
Flight Cancellations:
If a flight is canceled by the airline, you may be entitled to a refund or rebooking. Please refer to the airline's policies.
Hotel Cancellations:
Hotel cancellation policies vary. Please refer to the hotel's terms and conditions.
Force Majeure:
In cases of force majeure (e.g., natural disasters, acts of terrorism), we may not be able to provide refunds or alternative arrangements.
Additional Considerations:
Dispute Resolution: Outline your dispute resolution process, such as mediation or arbitration.
Governing Law: Specify the governing law for any disputes arising from the booking.